Privacy Policy

Australasia Moulding Limited (AML) has adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 2020.

Privacy Policy
  1. All emails, documents, images or other recorded information held or used by AML is Personal Information as defined and referred to in clause 3 and therefore considered confidential. AML acknowledges its obligation in relation to the handling, use, disclosure and processing of Personal Information pursuant to the Privacy Act 2020 ("the Act") including Part II of the OECD Guidelines and as set out in Schedule 8 of the Act and any statutory requirements where relevant in a European Economic Area "EEA" under the EU Data Privacy Laws (including the General Data Protection Regulation "GDPR") (collectively, "EU Data Privacy Laws"). AML acknowledges that in the event it becomes aware of any data breaches and/or disclosure of the Customer's Personal Information, held by AML that may result in serious harm to the Customer, AML will notify the Customer in accordance with the Act and/or the GDPR. Any release of such personal information must be in accordance with the Act and the GDPR (where relevant) and must be approved by the Customer by written consent, unless subject to an operation of law.
  2. Notwithstanding clause 1, privacy limitations will extend to AML in respect of Cookies where the Customer utilises AML's website to make enquiries. AML agrees to display reference to such Cookies and/or similar tracking technologies, such as pixels and web beacons (if applicable), such technology allows the collection of Personal Information such as the Customer's:
    1. IP address, browser, email client type and other similar details;
    2. tracking website usage and traffic; and
    3. reports are available to AML when AML sends an email to the Customer, so AML may collect and review that information ("collectively Personal Information")

    If the Customer consents to AML's use of Cookies on AML's website and later wishes to withdraw that consent, the Customer may manage and control AML's privacy controls via the Customer's web browser, including removing Cookies by deleting them from the browser history when exiting the site.

  3. The Customer authorises AML or AML's agent to:
    1. access, collect, retain and use any information about the Customer;
      1. (including, name, address, D.O.B, occupation, driver's license details, electronic contact (email, Facebook or Twitter details), medical insurance details or next of kin and other contact information (where applicable), previous credit applications, credit history or any overdue fines balance information held by the Ministry of Justice) for the purpose of assessing the Customer's creditworthiness; or
      2. for the purpose of marketing products and services to the Customer.
    2. disclose information about the Customer, whether collected by AML from the Customer directly or obtained by AML from any other source, to any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by the Customer.
  4. Where the Customer is an individual the authorities under clause 3 below are authorities or consents for the purposes of the Privacy Act 2020.
  5. The Customer shall have the right to request (by e-mail) from AML, a copy of the Personal Information about the Customer retained by AML and the right to request that AML correct any incorrect Personal Information.
  6. AML will destroy Personal Information upon the Customer's request (by e-mail) or if it is no longer required unless it is required in order to fulfil the obligations of this Contract or is required to be maintained and/or stored in accordance with the law.
  7. The Customer can make a privacy complaint by contacting AML via e-mail. AML will respond to that complaint within seven (7) days of receipt and will take all reasonable steps to make a decision as to the complaint within twenty (20) days of receipt of the complaint. In the event that the Customer is not satisfied with the resolution provided, the Customer can make a complaint to the Information Commissioner at

Personal Information

AML collects, holds and uses personal information in the following areas:

  • Consumers;
  • Business Relations1 and
  • Employment2

Consumer information is usually collected via promotions, competitions and consumer queries.
The information may include:

  • your name, address, contact number(s) and email address
  • information about your preference for goods or services we offer from time to time
  • details of any prizes you may have won
  • a record of any queries you have made

Wherever possible, AML collects this information directly from you.
We use it for the following purposes:

  • to contact you directly about AML, its brands, special offers, samples and other promotions
  • to reward you for being a loyal customer
  • to inform you of products or publications we think you might be interested in
  • to approve transactions you wish to make
  • to confirm your identity
  • to provide you with products you have requested
  • to follow up or pursue any queries you make
  • to conduct consumer research

How we manage personal information

We are dedicated to keeping personal information secure. This includes physical security, computer and network security, communications security and personnel security.

Important information on promotions, competitions and other marketing activities for consumers.

All entries become the property of AML (and any third parties conducting joint promotions with AML) and are held for up to 4 months after the prize draw date. After this, they are then destroyed in a secure manner.

We may enter your details into a database for the purpose of contacting you directly about AML, its brands, special offers, samples, consumer research and other promotions unless otherwise advised by you.

You can advise us if you would prefer not to be directly contacted. You may also request an update or correction of the personal information we hold about you by putting the request in writing to the AML.

Winners' names and cities will be published in accordance with the terms and conditions of each promotion.


AML does not sell, rent or otherwise make available any personal information to third parties. We may outsource certain business functions to other organisations. For this purpose, and only for the purpose of providing services to us, personal information may, as required, be transferred to or handled by:

  • our related companies
  • organisations which provide services to us, such as mailing houses, promotion and advertising agencies and consumer research agencies
  • credit reference agencies or other credit providers
  • government or statutory authorities

that may directly contact you on behalf of AML

Access and correction of details

You can access personal information AML holds on you by contacting us in writing. If the information held is inaccurate, incomplete or not up to date you may request AML to correct the information.

If you are concerned about a possible interference with your privacy, please contact us.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time.
Issued September 2020.

1 Business Relations - Personal information of those with whom we have business relations typically relates to that information necessary for the proper and efficient conduct of business.

2 Employment - Personal information collected from our contractors, as with Business Relations above, typically relates to that information necessary for the proper and efficient conduct of business, especially in relation to the engagement of the contractor's services. Information is also collected from potential employees in the recruitment process.